India Labourline
Position: CEO, India Labourline
Location: Bangalore
India Labourline is a national program headquartered in Bangalore, incubated by Aajeevika Bureau. It is a pioneering, phone-based public service providing information, counselling, crisis support, and emergency response to informal workers across India. Serving workers in construction, factories, retail, logistics, agriculture, vending and allied sectors, the ILL is supported by a strong, nationwide response network of trade unions and civil society organisations. ILL aims to become a nation-wide resource for workers’ protection, access to justice and livelihood security.
CEO, India Labour Line
The CEO India Labourline is a leadership position responsible for providing strategic direction and operational stewardship to scale India Labourline. The role demands organisational leadership, skills in systems strengthening, partnerships and external engagement. The role also involves building, mentoring, and managing ILL teams across the country, with a strong focus on capacity building, performance and well-being.
A critical responsibility for the CEO will be to strengthen India Labourline’s response ecosystem through new partnerships with labour organisations, civil society actors, legal aid providers, and allied institutions to enable timely and effective support for workers in distress. The CEO will also provide oversight of technology platforms and case management systems, ensuring reliability, data integrity, and continuous improvement. S/he will lead monitoring, quality assurance, and learning processes, using data and case insights to improve service delivery and inform strategic decisions.
Externally, the CEO is expected to represent India Labourline with government departments, donors, media, and sector stakeholders to build visibility and policy linkages. Finally the role will include managing donor relationships, reporting, and compliance, while contributing to resource mobilisation and long-term sustainability planning.
The CEO, India Labour Line becomes part of Aajeevika Bureau’s senior management team, participating in key strategic decision making and discussions that have a bearing on organisational outcomes.
Candidate Profile
The ideal candidate will bring:
- A Postgraduate / PhD qualification in development studies, law, labour policy, management, or a related field.
- 12–14 years of relevant professional experience, including leadership roles within rights-based, mission-driven organisations especially in the space of supporting labour and access to justice initiatives at scale.
- Demonstrated ability to lead multidisciplinary teams and manage complex operations.
- Strong communication skills, including experience with donor engagement, media management, research and policy.
- Comfort with technology and digital systems, essential for overseeing a nationwide helpline.
- Willingness to travel extensively to engage with state teams and partners.
The position is based in Bangalore. Familiarity with Bangalore’s professional ecosystem and its existing networks will be an advantage.
Compensation & Work Environment
India Labourline is a new initiative of Aajeevika Bureau and it offers a competitive compensation package aligned with leading nonprofit organisations in Bangalore. AB provides a supportive and innovation friendly work environment – it is an equal opportunity employer committed to diversity and inclusion across its organisational environment.
How to Apply
Interested candidates should submit the following to by March 8th, 2026:
- An updated CV with at least two professional references
- A covering letter outlining suitability for the role