Venugopal Pittala

Analyst Customer Care , Dell International Services

Hyderabad, Telangana

I am good at creative work & I like learning new things. Taught spoken English to school and college students. I made children learn good accent, spoken English, I used to show them animated movies in English. Reading, Writing, Listening and Speaking would be my primary motives to participate students in the activities. So that I could create an English-speaking Environment in the classroom.

Contact Venugopal Pittala
Area of Expertise:
  • Communications, IT, Media, Knowledge Management, Editor
  • Private Sector, Corporate Social Responsibility
  • Social, Gender, Education, Youth, Child
  • Trade, Finance, Economics, Cooperation, Global
Professional Experience:

Worked for Jetking as a Personality Development Trainer my job responsibilities were Teaching Spoken English, Personality Development (Motivation & Developing Positive Thinking), Soft Skills & Communication Skills.

Worked for Dell International Services from March 2014, for 9 years 8 months as Customer Care Analyst, Job Responsibilities handling customer issues, training transition-q teams for Out Bound team, Inbound team, chat & email. Handling a team, handling customer escalations inbound, outbound, email and chat. In lockdown trained new transition-q teams.

In 2022 and 2023 worked in Hybrid environment to help newly onboarded employee teams and simultaneously supporting other teams as well.

Education:

I have competed S.S.C. from Aurobindo Kakathiya School, Pedda Palli;
Intermediate from Vaninikethan junior college, Karimnagar;
B. Com. from Ambedkar degree college, Hyderabad;
M. Com. from AV PG College, Hyderabad;

Professional Qualification:
Diploma in English from Ramakrishna Math, Hyderabad
Hardware & Networking from Jetking, Hyderabad

Available for:

  • Job opportunities
  • Internships / Fellowships

Years of Experience:

10-15 years

Highest Qualification:

Masters

Languages:

English, Hindi, Telugu

Nationality:

Indian

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