Professional Experience:
My accountabilities as the Director – HR Shared Services Team (10 full time employees, 30 off roll resources and 6 vendor employees) for India are as under:
? Managing the HR Operations (joining to separation) and Payroll (including Full and Final settlements, PF & Gratuity settlements, Reconciliations, etc.) of average 23000+ PAN India employees
? Managing Payroll Compliances and Labour Compliances of 149 offices PAN India, across 21 States and 3 UT’s
? Change Management – Managing the HR projects being initiated by our Regional office (Hong Kong) and Global office in US
? HR Systems migration from PeopleSoft HCMS to Oracle Cloud HCMS and then from Oracle Cloud HCMS to a local HR system (Adrenalin), HR Dashboards, process migrations (outward and inward), improvements/ reviews and data governance
? Implemented a new Cloud-based HR System ‘Workline’ and its Mobile App
? HR ChatBot “Saathi”, Payroll App and Employee benefits App
? Handling PAN India Employee Benefits viz Group Medical Insurance, Group Accident Policy, Group Term Plan
? Set up the Gratuity Trust, conduct all Trust related activities including FY-end book closure
? Policy drafting and review, SOPs, HR Risks and Compliances, etc., BCP & DR Plans, Call Tree
? HR Communication, Back Ground verification, MIS & reporting
? Disciplinary related matters, Terminations, etc.
? Audits – Statutory, Internal, Gratuity Trust, any other; HRSS Budget – planning and management
? Off roll (1200+) – recruitment, onboarding, life cycle, payroll inputs, exit, etc.; Consultants and Trainee payouts
? Recruitment Vendor Management process
Currently reporting to the CHRO, India
Earlier reporting’s to 1. VP, HRSS – Asia Pacific (direct) 2. VP, HRSS – Asia Pacific & EMEA (dotted line)