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Sonali vats
self employed , health care
New Delhi, Delhi
A high- caliber professional with 13 years of widespread cross-functional experience in heading
teams for driving Strategic Planning, Profit Centre Operations, Hospital Administration, Medical Affairs
and Healthcare Services
Send email Contact Sonali vats
Area of Expertise:
  • Health, Doctors, Nurses, HIV/AIDS, Nutrition
Professional Experience:
Experience Current Club Panchvati (Senior Care Center) as Founder Key Result Areas:
• Spearheading complete administration entailing operations, medical issues, business development, HR recruitment, finance, compliances, quality patient care with P&L accountability
• Formulating & implementing plans to increase operational excellence & business growth while maintaining the highest standards of quality patient service; ascertaining proper implementation of policies towards promoting health, safety, and environment
• Controlling revenue leakages due to operational inefficiencies/material wastage and initiating corrective actions
• Ensuring statutory compliance entailing Audits, Certifications, QA, and coordination with External Agencies, Govt./NABH Authorities
• Organising focused audits, mocks surveys, surprise audits, to assess the state of readiness for various accreditations
• Monitoring staff performance and organizing trainings for skill development
• Ensuring maintenance of up-to-date patient records and completion of all billing paperwork promptly
• Creating a dynamic environment fostering development opportunities and motivates high performance amongst staff March/21/2020 Jesus & Mary College as Guest Faculty

Jul’19-Oct’19 The Signature Hospital, Gurgaon as Chief Operating Officer Key
• Successfully ramped up the hospital to turnover of INR 1 Cr. within 3 months and ensured a sustainable framework for future continued success
Aug’17-May’19 Fortis Vasant Kunj, New Delhi as Medical Superintendent
• Instrumental in launching “You Matter” to involve the Clinicians towards operational excellence
• Pivotal in developing & implementing EWS Kits by analyzing utilization & cost of procedures to map substitutions leading to improvement in GC
• Significantly led various cost-saving initiatives across OT linen, CSSD, Stationary resulting in a saving of INR 3.5 lac per month
• Efficiently reduced average inventory days to 29 through efficient management of D&C and strengthening of consumption and re-use processes across the hospital
• Successfully headed & managed AMS Project in collaboration with Senior Clinicians in return improving surgical prophylaxis score to 92% from 70%
• Effectively improved FOS scores by streamlining discharge process leading to higher patient satisfaction and conferred with Best Director Award of FOS in FOSFARE-2018
• Ensured strong process orientation amongst my department through regular audits and improvement projects leading to a 91.6% score in IA and MPA
Aug’06-Jan’08 with FMRI, New Delhi
• Played a major role in leading the hospital successfully to its first NABH accreditation
• Integral part of the Mckinsey Project leading to development & implementation of Health Circle-A program revamped to the process of engagement of highly influential patients and enhanced customer experience
• Successfully built focus on academics by the implementation of the DNB program; successfully enrolled the hospital in 9 such teaching programs across specialties
• Pivotal in leading discharge process for the hospital thereby increasing FOS scores and recognized as Best Director of FOS and Best Action in FOSFARE – 2017
Jul’09-Feb’13 Max Hospital, Saket, New Delhi Highlights:
• Significant role in initiating mentor concept; ensuring all patients on the floor were given direct access to the management in case of service or medical-related issues
• Pivotal in setting up & heading RAG committee; team responsible for quick detection of legal issues, setting up interventions, and seeking legal support to ensure legal cases were minimum
• Ensured all successful accreditations were conducted such as National Board of Hospitals and Health Care Providers
Post Graduate Program in Hospital Administration from IILM Institute for Higher Education, Delhi in
2009 (Gold Medalist)
• MBBS from Santosh Medical College in 2003
Available for:
  • Consulting assignments
  • Job opportunities
  • Being headhunted – make me an offer

    Years of Experience:
    15-20 years
    Highest Qualification:
    English, Hindi
    LinkedIn Profile:
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