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Antonia P
: Nursing Directors of a leading Cancer Chain of hospitals (HCG), Senior Principal Assessor-NABH, Safe-I, PEH, Nursing Service Excellence; Healthcare trainer in every domain (Infection control, Quality and accreditation, Nursing clinical and Service Excellence, Nurse Leadership Program, Certified S , corporate hospital
Bangalore, Karnataka
Nursing Director(HCG), Senior Principal Assessor-NABH, Safe-I, PEH, Nursing Service Excellence; Healthcare trainer with 24 yrs of exp.(Infection control, Quality and accreditation, Nursing clinical and Service Excellence, Nurse Leadership Program, Certified Soft Skills trainer and Neonatal Resuscitation Program)
Aspiring Jobs: Consultancy for Healthcare delivery,accreditation,training,management
Send email Contact Antonia P
Area of Expertise:
  • Health, Doctors, Nurses, HIV/AIDS, Nutrition
Professional Experience:
1 HCG group of Hospitals, Leading cancer hospitals chain in South East Asia and India AGM-Nursing, Group head-Nsg (30 hospitals across India) 01.07.’14 to till date Bed strength: 3,700+
2 Mazumdar Shaw Medical Centre, NH Nursing Supdt. Head of dept.Nsg 15.07.’13-23.06.’14, Bed strength: 563 beds
3 Assistant Nsg.Supdt cum Lecturer-Continuing Nursing Education Head-Training and development,
Hospital Audits, Coordinator for nursing clinical excellence and training.

01.06.’08-11.07.’13 1,250 beds
4 Study Leave from institution for Higher studies for Post Graduation Course In Pediatric Nursing
01.05.’06-31.05.’08 St.John’s College of Nursing
5 St.John’s Medical College Hospital Sister Incharge- Neonatal ICU and later in Pediatric Emergency Unit
01.07.’97-31.04.’06 35 beds- Level III
6 St.John’s Medical College Hospital Staff Nurse in Pediatric medical, Pediatric surgical and pediatric emergency services

01.11.’94 -30.06.’97 Established pediatric Emergency Unit at John’s Hospital
Education:
a. ACADEMIC CREDENTIALS AND ACHIEVEMENTS:
a. Nursing:
M.Sc.(Nursing) in Pediatrics from St.John’s College of Nursing affiliated to Rajiv Gandhi University of Health Sciences, Karnataka with State Rank And Best Outgoing Student-2006 Award from St.John’s College of Nursing (2006-2008)
B.Sc(Nursing) from Indira Gandhi National Open University securing First Place In Karnataka-Goa Region (2000-2003)
Diploma in General Nursing and Midwifery from St.John’s College of Nursing, Bangalore with Gold Medal and Best Outgoing Student Award.(1991).

b.Hospital Management and Health Care Legal systems:
M.B.A in Hospital Management with First Class (2008-2010)
Post-graduation Diploma in Human Rights from IGNOU ((2004)
(Post-graduation Diploma in Child Rights from National Law school of India University)
Post graduation Diploma in Medical Laws and Ethics from National Law school of India University (2013)
c. Total Quality Systems Management and Accreditation Process:
M.B.A In Total Quality Management with Distinction (2010-2012)
Qualified NABH Principal Assessor for Quality Council of India assessed most of the leading HCOs of Government, Private, and Corporate Hospitals since 2008.
Standard Development Committee member for NABH-SHCO, OPD, Day care and Dispensary
Member for Expert committee-NABH for Training module development (Documentation)
Safe-I assessor for NABH (For Hospital Infection Control)
Assessor for Nursing Service Excellence Certification Program-NABH
ISQua Fellowship Certification completed in 2016; FISQua graduate
Certified Bronze Lean manager by Simpler UK
Faculty of Board of Examiners (Hospital Management) for Annamalai University for Distance
Received Florence Nightingale State Award-2013, for Best Nurse Administrator Category on 12.5.2013, from His Excellency Sri.H.R.Bhardwaj, Governor of Karnataka
Certification in Pain and Palliative Care by IAPCC
Certification in Neonatal Resuscitation Program by IAP and NNF.
Others:
M.A in Literature (Kannada) from Bangalore University (1996-98)
Soft skills and Corporate trainer
Adjuvant Faculty-Christ University (Main Campus) for MBA students for Material Management and Legal-Ethical systems in Healthcare Management.
Affiliations and Achievements:
Core Competency/Work Knowledge in Health Care Quality As NABH-Principal Assessor since 2008:
Healthcare quality management experience as Principal Auditor to NABH, Safe-I and Nursing Service Excellence Certification program
Knowledge of quality assessment process for accreditation, knowledge of NABH, Safe-I, Nursing Excellence and state/national guidelines
Actively involved in training programs of NABH (Nursing Service Excellence Certification) as resource person.
Safety in the hospitals (Safety of healthcare workers, patients, surgical, medication, occupational, radiation, laboratory and environmental as per NABH, OSHA and IPSG goals)
Human Resource requirements, training and development needs, Role of Management, Facility Management, Risk management, Care of Patients standards, Management of Medications, Consents, Patients’ and Staffs’ rights/responsibilities and Education
Knowledge about National and State legal systems/frameworks for health care
VED/FSN/ABC analysis and inventory management with respect to material management
Management of Medical Records, Clinical audits, Nursing Audits based on standard tools and Medical Record Audits based on requirements of Audit cycle, System study and Gap analysis
the requirements for Pre/Final/Surveillance/Renewal/Focus/Surprise audits; also specific and sound knowledge to close the non-compliances
knowledge of Preparation of all Quality manuals, policies, procedure, documentation, SOPs (Standard Operating Procedures), Training of Trainers while conducting Sensitization Workshops,
Strategize ways to assess effectiveness, Implement assessment techniques, Validate captured data, Generate assessment reports and CAPA reports
Has knowledge of Hospital administrative activities and operations, recruitment of manpower, public relation activities, security, liaison with various outside organizations and Government Departments, Process flow requirements of various facilities in the hospital (OT, kitchen, CSSD etc)
Experienced in conducting Patient Satisfaction Survey, Employee Satisfaction Survey and complaint redressal process
Qualified and experienced trainer in life skills and soft skills
Has knowledge of training and needs and requirements of various committees needed in health care as per NABH requirements
Mentor: Karnataka State Health Development Resource Project for Accreditation processes assigned by QCI in 2011
As AGM-Nursing: Preparing the entire group of hospitals for NABH accreditation process in HCG in collaboration with Quality department (So far 6 hospitals are accredited within 9 months. In 100% of assessment report, nursing department emerged as ‘one of the excellent department’
Principal of School of Nursing: As faculty and head of school of nursing looking after the day to day academic operations from 1st July 2014.
Experience: As a Principal Assessor (NABH) and AGM-Nursing (Corporate Head-Nursing: for the Entire HCG group of hospitals – having 30 centers across the country):
Recommended improvements from identified variations in sub-standard performance and evidence-based medical and nursing practice
Fostered teamwork and designed quality activities to elevate the organization by undertaking various Quality Improvement Projects across all the units of HCG hospitals
Developed and implemented Patient safety manuals, nursing manuals/policies/protocols/tools and techniques
Created and provided committees with quality activity and outcome reports on daily, weekly, monthly and yearly basis
Ensured compliance with all accrediting and regulatory agencies through monitoring of quality improvement programs.
Acted as a focal point and leader to all Nursing quality related and safety programs
Supervised and guided quality managers and departments to establish quality standards as per NABH/Safe-I and Nursing Service Excellence standards
Directed nursing superintendents to ensure highest standard

Available for:
  • Consulting assignments

    Years of Experience:
    More than 20 years
    Highest Qualification:
    Masters
    Languages:
    Kannada, English, Kannada, Hindi, Tamil
    Nationality:
    Indian
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