A high- caliber professional with 13 years of widespread cross-functional experience in heading
teams for driving Strategic Planning, Profit Centre Operations, Hospital Administration, Medical Affairs
and Healthcare Services |
 Contact Sonali vats
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Area of Expertise: |
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Health, Doctors, Nurses, HIV/AIDS, Nutrition
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Professional Experience: |
Experience Current Club Panchvati (Senior Care Center) as Founder Key Result Areas:
• Spearheading complete administration entailing operations, medical issues, business development, HR recruitment, finance, compliances, quality patient care with P&L accountability
• Formulating & implementing plans to increase operational excellence & business growth while maintaining the highest standards of quality patient service; ascertaining proper implementation of policies towards promoting health, safety, and environment
• Controlling revenue leakages due to operational inefficiencies/material wastage and initiating corrective actions
• Ensuring statutory compliance entailing Audits, Certifications, QA, and coordination with External Agencies, Govt./NABH Authorities
• Organising focused audits, mocks surveys, surprise audits, to assess the state of readiness for various accreditations
• Monitoring staff performance and organizing trainings for skill development
• Ensuring maintenance of up-to-date patient records and completion of all billing paperwork promptly
• Creating a dynamic environment fostering development opportunities and motivates high performance amongst staff March/21/2020 Jesus & Mary College as Guest Faculty
Jul’19-Oct’19 The Signature Hospital, Gurgaon as Chief Operating Officer Key
Highlights:
• Successfully ramped up the hospital to turnover of INR 1 Cr. within 3 months and ensured a sustainable framework for future continued success
Aug’17-May’19 Fortis Vasant Kunj, New Delhi as Medical Superintendent
Highlights:
• Instrumental in launching “You Matter” to involve the Clinicians towards operational excellence
• Pivotal in developing & implementing EWS Kits by analyzing utilization & cost of procedures to map substitutions leading to improvement in GC
• Significantly led various cost-saving initiatives across OT linen, CSSD, Stationary resulting in a saving of INR 3.5 lac per month
• Efficiently reduced average inventory days to 29 through efficient management of D&C and strengthening of consumption and re-use processes across the hospital
• Successfully headed & managed AMS Project in collaboration with Senior Clinicians in return improving surgical prophylaxis score to 92% from 70%
• Effectively improved FOS scores by streamlining discharge process leading to higher patient satisfaction and conferred with Best Director Award of FOS in FOSFARE-2018
• Ensured strong process orientation amongst my department through regular audits and improvement projects leading to a 91.6% score in IA and MPA
Aug’06-Jan’08 with FMRI, New Delhi
Highlights:
• Played a major role in leading the hospital successfully to its first NABH accreditation
• Integral part of the Mckinsey Project leading to development & implementation of Health Circle-A program revamped to the process of engagement of highly influential patients and enhanced customer experience
• Successfully built focus on academics by the implementation of the DNB program; successfully enrolled the hospital in 9 such teaching programs across specialties
• Pivotal in leading discharge process for the hospital thereby increasing FOS scores and recognized as Best Director of FOS and Best Action in FOSFARE – 2017
Jul’09-Feb’13 Max Hospital, Saket, New Delhi Highlights:
• Significant role in initiating mentor concept; ensuring all patients on the floor were given direct access to the management in case of service or medical-related issues
• Pivotal in setting up & heading RAG committee; team responsible for quick detection of legal issues, setting up interventions, and seeking legal support to ensure legal cases were minimum
• Ensured all successful accreditations were conducted such as National Board of Hospitals and Health Care Providers
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Education: |
Post Graduate Program in Hospital Administration from IILM Institute for Higher Education, Delhi in
2009 (Gold Medalist)
• MBBS from Santosh Medical College in 2003
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Available for: |
- Consulting assignments
- Job opportunities
- Being headhunted – make me an offer
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