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Sireesha Yellapragada
Senior Project Success Manager , International Corporate
Gurgaon, Haryana
• Over 14+ years of experience in Operations Management, Project Management, Data Analysis, Team Management, Recruitment, Training and CSR activities.
• Resourceful at maintaining relationship with individuals/researchers/teams to achieve quality product and service norms by meeting their project delivery requirements
• Proven track record in imparting training to Operations Team by using learning
Send email Contact Sireesha Yellapragada
Area of Expertise:
  • Administration, HR, Management, Accounting/Finance
  • Capacity Building, Training, Advocacy
  • Communications, IT, Media, Knowledge Management, Editor
  • Monitoring, Evaluation, Policy, Research
  • Private Sector, Corporate Social Responsibility
Professional Experience:
Project/Program Implementation & Management

• Responsible for full life cycle of a project/program– from Project Kick off till the final port of delivery.
• Conduct briefing meetings to discuss the project requirement, specifications, to-do list with the project teams in line with pre-set guidelines and time frames.
• Generate daily, weekly, bi-weekly and monthly status reports as per the project requirement.
• Ensure all quality measures are followed for smooth and successful project delivery.
• Responsible to keep a track on progress of project to ensure its aligned with the overall project goals.
• Keep the external and internal teams timely communicated with all the necessary information.


Operations Management

• Mapped clients’ requirements and coordinating in developing & implementing processes in line with pre-set the guidelines
• Monitored the processes, evaluated and streamlined processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level
• Prepared MIS reports/ dash boards & other statements with a view to apprise management of the process operations and assist in critical decision-making process


Quality Compliance

• Established quality standards for various operational areas, ensuring a high-quality customer experience, while adhering to the SLAs and work processes
• Created awareness for driving the process improvement strategy; ensuring maximum operational efficiency

Project Delivery Management

• Managed and delivered projects achieving quality norms and ensuring TAT
• Assessed the client / researcher feedback, evaluating areas of improvements & providing critical feedback to associates on improvements and achieving higher customer satisfaction matrices
• Provided necessary support for the post project follow-ups as well

Training and Cross Functional Management

• Lead and monitoring performance of the team members for maintaining excellence in the service operations
• Determined training needs of Junior Executives and conducting need-based training programs to enhance their operational efficiency leading to increased productivity
• Conduct various knowledge sharing sessions and other skill development trainings to develop Cross functional capabilities within the team, to foster more functional work and deliver faster.
• Created and fostered a healthy environment which facilitates high performance of team members and accomplishments of organizational goals
Education:
MBA in Finance and Bachelors in Commerce
Affiliations and Achievements:
• Joined as the “First Senior Project Manager” on board in Lucid India.
• At MetrixLab, started as a Report Analyst in 2004 and had eventually learnt and experienced several roles in the Company till now.
• Contributed to company process improvement by streamlining workflow activities.
• Played a key role in transiting the new “Research Analyst” position to India
• Demonstrated ability to manage large multi-country studies and other complex studies.
• Have also taken other team building initiatives and companywide ideation activities.

Available for:
  • Job opportunities

    Years of Experience:
    10-15 years
    Highest Qualification:
    Masters
    Languages:
    English, Hindi, Gujarati, Telugu, NA
    Nationality:
    Indian
    LinkedIn Profile: https://www.linkedin.com/in/sireesha-yellapragada-967562b/
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