Professional Experience:
General Manager - Operations with Arohan Financial Services
Company Profile: Arohan is one of India's most respected micro-finance institutions and recipient of national awards for process excellence and client centric products. Set up as a non-bank finance company, it is owned by social investors and manned by a professionally qualified Board and management team. With a customer base of 2.50 lacs across east India, Arohan plans to serve 20 lacs customers with a portfolio outstanding of 15000 million by 2014. It uses the popular joint liability group methodology to reach out to poor households involved in wage labour and micro-enterprises in slums and rural areas.
Responsibilities:
? Territories Managed: Working as Vertical Head of Individual Lending (Micro and Small Enterprise lending).
? Spearheading a work force of 68 people to start with initial product launching; report to CEO.
? New product development of Individual Lending as a matter of overall- market survey, devising product development, process designing, developing forms and formats, man power planning, Recruitment & Training, Branch Expansion, Credit operation, controlling team and risk management.
? Will oversee channel management of Arohan in the state of West Bengal, Bihar, and Assam.
? Responsible for transforming each zone into major profit centers by defining the sales targets for each and deploying rigorous marketing strategies to develop business in changing market dynamics & stiff competition.
Accomplishments:
? Successful in pioneering company’s Individual lending business in West Bengal and significantly increasing the customer base.
? “Zero delinquency” as on date.
? Well acceptance among customers as a matter of tailor made requirement.
? Pioneering leadership among the Profit Centre Heads.
Deputy General Manager-Business Development with National Bulk Handling Corporation Limited
Company Profile: NBHC is a subsidiary of Financial Technologies (India) Limited (FTIL), global leader providing technology solutions for the financial services industry, an ISO 9001:2000 & ISO 22000:2005 certified company, is a national level end-to-end solution provider in procurement, warehousing, bulk handling, grading & inspection, commodity care and pest management, arranging finance against warehouse receipt, Collateral management and disposal of agri commodities.
Responsibilities:
? Territories Managed: West Bengal, Orissa and Sikkim.
? Spearheading a large work force of 83 members to achieve business targets and establish market leadership in existing and nascent markets in highly challenging environments; reported to the Vice President – Business Development.
? Oversee channel management of NBHC in the state of West Bengal, Orissa, and Sikkim.
? Responsible for transforming each zone into major profit centers by defining the sales targets for each and deploying rigorous marketing strategies to develop business in changing market dynamics & stiff compe