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Shivani Verma
executive quality and operations , hospital
New Delhi, Delhi
MBA Postgraduate with 2+ yrs of rich work experience as Administrative Officer/ Quality Manager/Operations in varied industries starting from a Hospital, NGO.My core area of experience varies from management, operations &Quality part of the hospital as well as consultant as a Ayurvedic physician. Management & Updating the records in MS Office/Excel was also the part of my job profile
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Area of Expertise:
  • Health, Doctors, Nurses, HIV/AIDS, Nutrition
Professional Experience:
Executive-(Operations & Quality)
Formulation of strategies and policies as per NABH standards.

Gap analysis between NABH standards and the standards followed by the hospital.

Implementation of NABH standards.

To coordinate and communicate all staff regarding the policies and procedures to be followed by hospital.

To guide staff regarding NABH standards to be implemented.

To improve quality of care.

Daily Activity Report(Maintenance of Census)

Daily IPD patient rounds, Handling day to day queries of the patients.

Conducting weekly meeting for quality of the hospital & assisting Senior Administrator, Medical Superintendant for strategy formulation.

Management of the outsourced services.

Floor Management.

Training Sessions.

Maintaining Quality Indicators, Conducting Quality Audits with the help of Quality Team.

Management Trainee(Operations)
Revenue Achievement
SPOC for Lasik and International Patients
Floor Management and Time Management
OPD Scheduling
Handling day to day patient queries.

mba hhm from symbiosis international university, bams graduate
Affiliations and Achievements:
, nabh, six sigma, disaster management, aha, public health, insurance, administration
Available for:
  • Being headhunted – make me an offer

    Years of Experience:
    2-5 years
    Highest Qualification:
    Hindi, English, Punjabi, Himachali
    LinkedIn Profile:
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