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Highly motivated Corporate Real Estate & Facility Management professional, dedicated to understanding and meet client needs. Knowledgeable in project management tools, processes and techniques. MBA in Operations Management and candidate for MCR 2020 from CoreNet Global with 24 years of administrative experience in various sectors (Consulting, Manufacturing, Corporate Real Estate & IFM, Tech) |
 Contact Gopinathan Murugesan
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Area of Expertise: |
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Administration, HR, Management, Accounting/Finance
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Communications, IT, Media, Knowledge Management, Editor
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Disaster, Aid, Emergencies, Relief
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Human Rights, Law, Migration, Conflicts, Justice
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Professional Experience: |
1. Sub Regional Facilities Manager Uber India Systems Private Limited Nov’15-Present
Real Estate Program Management
•Led facilities team to manage regional sites to ensure best in class workplace facilities experience to Uber employees
•Planned and executed strategic initiatives in areas of F&B, Repairs & Maintenance and EHS across sites. Designed and reported metrics to measure individual program efficiency and results
•Analyzed space needs modelled alternative solutions, conducted cost-benefit analyses to achieve“best in class” occupancy metrics
•Launched multiple RFPs across categories based on facility spend drove vendor negotiations and designed/managed contracts to ensure supplier selection and compliance
•Prepared quarterly and annual expense budgets for regional sites. Created dashboards to monitor and measure budget-to-actuals variance to take corrective action.
Facility Operations
•Identified, evaluated and recommended initiatives to improve service operations, achieve cost reduction, improve quality and employee effectiveness leading to management appreciation
•Ensured delivery of key office services – office management, F&B, events, security and housekeeping
•Executed Uber’s Workplace strategy – translated strategy to business requirements and drove strategic initiatives using CRM software, processes and frameworks
•Managed multiple priorities across areas – travel & expense (new hire orientation) and vendor payment processing (rent, utility, maintenance)
•Ensured compliance with industry standards with regular project/data documentation, reporting and tracking
•Developed playbooks and standards for office services (onboarding, F&B, T&E, concierge desk) after benchmarking with leading industry practices
2.HR Executive Feedback INFRA Oct’05-Feb’15
Executive Leadership Support
•Supported the Group Managing Director’s Office – prepared board meeting presentations and facilitated leadership council meetings and discussions
•Drove daily support activities – appointments, meetings, resource management and planning
•Managed statutory compliance MIS systems– collected, analyzed group level compliance data and designed reports to measure and report compliance
•Managed Learning Management Systems (LMS) – analyzed and updated content for all relevant modules
ERP Administration
•Acted as ERP Nodal Administrator for the Corporate Advisory Division
•Implemented Microsoft Dynamics AX modules – Customer Relationship Management (CRM), Professional Services Automation (PSA)
•Implemented Microsoft SharePoint Server 2007 module – Knowledge Management
•Conducted trainings for junior/new employees to ensure efficient on-boarding and knowledge transfer
3. Executive Assistant Environs Building Service Consultants Jun’97-Sep’05
Integrated Facilities Management
•Supported over 200 engineering design projects – prepared tenders, proposals and design reports, working with leading architects and developers such as C.P. Kukreja & DLF
•Facilitated office changes, builds, moves and provided admin support to General Managers
•Enabled efficient stakeholder communication to ensure seamless project implementation
4. Executive Assistant Bruno Sante International Limited Aug’94-May’97
Integrated Facilities Management
•Managed vendor team to oversee the operation and maintenance of facilities
•Acted as a Marketing Assistant and developed materials for marketing communications
•Monitored expenses, invoices and prepared monthly client and management reports for tracking
•Acted as the SPOC for hospitality requirements of foreign delegates and clients
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Education: |
1. B.Com (2005-2008 from IGNOU)
2. MBA (20011-2013) from Sikkim Manipal University (Specialization: Operation Management)
3. Certificate Course in Human Resource
4. MCR 2020 from CoreNet Global
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Available for: |
- Consulting assignments
- Job opportunities
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