Shyam Gupta

Area of Expertise:

• Administration, HR, Management, Accounting/Finance
• Capacity Building, Training, Advocacy
• Fundraising, Business Development, Grants Writer
• Health, Doctors, Nurses, HIV/AIDS, Nutrition
• Trade, Finance, Economics, Cooperation, Global

Professional Experience:

•Conceptualizing & implementing the business plans and ensuring accomplishment of the business goals to achieve the desired results across the assigned region.
•Facilitate all aspects of Supply chain & channel management, ensure uninterrupted supply of goods in better ways
•Provide technical assistance & demonstrate to clients to use our technology for better results
•Improving channel distribution and supply chain for better results and customer satisfaction
•Managed all aspects of the Sales Cycle from initial contact through needs analysis, sales presentations, demonstrations, financial matters, Payment collection and after sales service
•Conducting and organizing CMEs and trade fairs in planned way and to ensure maximum productivity
•Develop a competitive business development and managing channel partner, vendor management &key distribution to maintain smooth operation and keep monitor on routine basis
•Updating knowledge and provide training to every one involve in business cycle
•Monitoring, Identify & appoint new channel partners to enhance business development while training them on regular basis through technical presentations; working closely with the existing channel/ dealers to ensure smooth operation
•Facilitate customer centric operations and identify areas for improving and enhancing customer service initiatives through implementation of feedback received from them; successfully handle escalated issues.
•Provide technical assistance to client and vendor to establishing healthy business relations with clients & external associates for securing repeat business & long term customer loyalty and worked towards solving their queries and complaints efficiently