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Jyoti Arora
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Team Leader - Operations
, Uniglobe Air Travel Bureau
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Delhi,
Delhi
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working in aviation industry from past 9 years worked with Carlson woganlit & currently working in Uniglobe ATB Assisting clients in determining their itineraries & travel plans,offering them most competitive travel solutions
Constantly interfacing with customers & ensuring their satisfaction with the services to enhance & retain business.
Willing to relocate anywhere in India for right opportun |
 Contact Jyoti Arora
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Area of Expertise: |
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Private Sector, Corporate Social Responsibility
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Professional Experience: |
• Assisting clients in determining their itineraries & travel plans, offering them most competitive travel solutions.
• Constantly interfacing with customers & ensuring their satisfaction with the services to enhance & retain business.
• Handling international & domestic ticketing, itinerary planning, client interaction, Travel insurance, Visas and hotels etc . • Responsible for all the mail correspondence with respective clients.
• Interacting with customers to troubleshoot on complaints & ensure customer satisfaction by achieving service delivery norms.
• Following-up on bills, quotes and corresponding with departments for smoother operations.
• Domestic & International Ticket issuance & Reissuance
• TST creations (AMADEUS)
• Co-ordination with Airlines in connection with seat confirmation; seat blocking and ticketing related issues.
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Education: |
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Pursuing Masters in Travel & Tourism Management
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Years of Experience:
5-10 years |
Highest Qualification:
Masters |
Languages:
English, Hindi, Punjabi |
Nationality:
Indian
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