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Batool Muzafar
INSTITUTIONAL SALES FOR FCRA and CSR , Kotak mahindra bank ltd
New Delhi Area, India, Delhi
Over 13 years of multi-faced process & business exposure with topmost Indian & Global business groups.
Rich & extensive exposure to Corporate Sales / Customer service environment, to take up ufurther roles & responsibilities in Sales & business growth.
Driven targets of acquiring HNIs
Send email Contact Batool Muzafar
Area of Expertise:
  • Fundraising, Business Development, Grants Writer
  • Human Rights, Law, Migration, Conflicts, Justice
  • Monitoring, Evaluation, Policy, Research
  • Private Sector, Corporate Social Responsibility
  • Trade, Finance, Economics, Cooperation, Global
Professional Experience:
From Nov ’ 2013 to present : Kotak Mahindra Bank Ltd , Mumbai as Product & Institutional Sales Manager Retail Institutional business TASC , FCRA & CSR
Demonstrated Excellence in Supervising & controlling business to enhance delivered value and profitability based on SBU model & Product mix optimization.
Liaise with Government agencies to obtain necessary regulatory approvals & its impact on business.
Driving the growth of assigned market segment via relation with Key TASC accounts and acquisition of new accounts & build relationship with key decision makers

From Jun’ 2008 to Jun’ 2013: HDFC Bank, Delhi as “Area Acquisition Head”

Notables:
Managing team of 60 resources including 8 Sales Managers towards Business acquisition & development in entire Delhi- NCR territory.
Core functionalities – Retail Sales, Managed Sales, Portfolio of liabilities, TPP, Credit Cards & Retail assets.
Effectively managing Cost center & profit center operations. Understanding the Key drivers of business & leveraging for enhanced delivered value.
Consistent performer with successful track record of achieving YOY business milestones.
Proven deftness in establishing new channels, Recruiting & building new teams, Mentoring – Managing large teams & wide distribution network, handling territory expansion and implementing “Go to Market” plans.

Jan’ 2008 to Jun’ 2008: Kotak Securities , Delhi as “Sr. Manager – Financial Planning group ”

Notables:
Assessed strategies based on objective & risk profiles, identify opportunities and prepare customized asset allocation suggestions to acquire clients .

Other Assignments
Jan’ 2007 to Jan’ 2008: Citibank, Mumbai as “Relationship Manager”
Oct’ 2005 to Dec’ 2006: HCL, Noida as “Sr. Customer Service Advisor”
Sep’ 2002 to Oct’ 2005: IBM, Gurgaon as “Customer Care Executive
Education:
Master's degree in English Language and Literature/Letters from University of Kashmir (1999 - 2001)

Schooling in from Mallinson girls school (1991 - 1993)

Affiliations and Achievements:
Animal lover -After months of lobbying we secured permission and space from Jamia Millia Islamia administration to set up an ABC/AR facility cum veterinary first aid clinic on their campus for conducting a mass ABC Programme for Stray Dogs & Cats. Lovanimals has taken up implementation of Animal Birth Control programme for Stray Dogs & Cats at Jamia Millia Islamia University New Delhi 110025 with two objectives: • To put an end to the human-stray dog conflict. • To spay/neuter and vaccinate dogs & cats living on campus and around the areas surrounding the University campus. To address the growing dog population on and surrounding the JMI campus premises Lovanimals had launched an ABC-AR programme by entering into a pact with the University administration following which land with basic infrastructure (Old Canteen Building with electricity & water supply) in place was allocated to our group for the establishment of ABC-AR facility for conducting the surgeries. A Structural Renovation was carried out which included Painting, building enclosure/fencing, construction of dog kennels etc. The cost of which was borne by Lovanimals to make conditions favorable for surgeries & treatment of animals. Staff consisting of a Veterinarian, Facility & Accounts Manager, a Para-Veterinary worker, a Catcher/dog handler & a helper was hired by our organization. Additionally a vehicle for transportation of strays was engaged by our organization as we do not possess a vehicle of our own. The equipment’s and medicines were loaned to us by another organization with which we entered into a pact on 21st November following which they agreed to assist us for a period of three months.
Available for:
  • Job opportunities
  • Being headhunted – make me an offer

    Years of Experience:
    10-15 years
    Highest Qualification:
    Masters
    Languages:
    English, Hindi, Kashmiri, Urdu
    Nationality:
    Indian
    LinkedIn Profile: http://www.linkedin.com/pub/batool-muzafar/6/613/4b1
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