Learn the fundamental concepts of leadership, management, key concepts of communication and improve your understanding of conflict management . This will help you perform better as a leader and manage your team better, stimulate team spirit, decrease conflicts and enhance team performance
Who Should attend:
Everyone in Leadership position handling teams (Team Leaders, HOD, Managers).
Or
Young emerging leaders
Or
Who aspires to become a team leader
Programme Outline:
|
Leadership and Team Management : 31 Jul – 03 Aug
|
|
Day 1 | 31 July 2018
I. Welcome
- Welcome & participants intro
- Expectations, agenda & logistics
II. Organisational Leadership
- Organisational, Team, Self-leadership
- The Helix Model
- Vision, policies, strategies, people
- Structure, processes, resources
III. Self-leadership
- Introduction to Self-leadership
- Tasks versus people
- Develop your values
- Self-management - Stressors, resources,resilience
- Develop tagline
|
Day 2 | 1 August 2018
Team Leadership
- Your personal tagline as a leader
- Introduction to Team Leadership
- Contribution, trust, engagement, respect
- Phases of group development
- Day to day tasks of a team leader
V. 4 Types of Managing People
- Introduction to 4 types of managing people
- Management by Delegation
- Management by Objective
- Management by Exception
- Introduction to the concentric circles
|
|
Day 3 | 2 August 2018
VI. Attitudes: The Human Dimension
- Solist or team player?
- Process oriented or structured?
- Empathy, Antipathy, Sympathy
VII. Decision Making Process in Teams
- Reflection on worst and best meetings
- Four colours and self-reflection
- Propose the group process according to the four colours
- Simulation
VIII. Tools to improve staff performance
- Role clarity
- Key performance indicators
- Peer coaching
|
Day 4 | 3 August 2018
IX. The Exceptional Leader
Credo for Exceptional Leaders
X. Life Cycle: The Way Ahead
Life cycle models
5 years back, now, and in 5 years?
Feed Forward
XI. Summary, Evaluation & Certificates
|
|
Cooperation and Communication Skills: 07 Aug – 10 Aug
|
|
Day 1 | 7 August 2018
I. Welcome
Welcome & participants intro
Expectations, agenda, logistics
II. Leadership & Communication
III. Empathy
IV. How to be a Good Speaker?
What to consider during a speech?
Preparation for the practice session
V. Public Speaking
How to be a good speaker?
Speaking practise
Individual feedback
VI. Empowering Language & Using Powerful Questions
How to phrase empowering language?
Leading conversations with questions
|
Day 2 | 8 August 2018
VII. Giving & Receiving Feedback
Giving feedback and understanding values
What is communication, learning cycle, feedback rules
Feedback exercise
VIII. Coaching Tools
Championing
Challenging
Making SMART agreements
Guaranteeing to follow up and managing accountability
IX. Coaching Pathways
What is coaching?
GROW
Peer coaching exercise
How to overcome challenges and become the leader you want to be
|
|
Day 3 | 9 August 2018
X. Conflict Moderation
Self-assessment: How good are you with perceiving, addressing, dealing with conflicts and finding solutions?
What is a conflict and how to use it for improvement
Ground rules for conflict moderation
XI. 5 steps of conflict moderation
Step 1: Getting the mandate
When do we step in and how
Step 2: Making contact between human beings
The benefits of seeing people as human beings and how to make genuine contact in difficult times
Step 3: Agreeing on issues & procedures
Conflict levels
Getting people to agree on issues & procedures
Step 4: Understanding the views of the conflict sides
Hot & cold conflicts
Creative exercise
How to use empathy to mediate
|
Day 4 | 10 August 2018
Step 5: Negotiating in conflict
How can a compromise be reached?
What is possible with conflict moderation and what not?
XII. Debriefing
Using conflict to grow together without fear, increasing resilience and creativity
What is out vision & approach
XIII. Making your own action plan
What do you want to improve and how?
Feed forward
XIV, Summary, Evaluation & Certificates
|
Registration closes: 17 July,2018
Investment:
Early Bird Investment = INR 31,500 (One training) or INR 49,500 (Both trainings)
Available till 03 Jul,2018
Regular Investment = INR 35,000 (One training) or INR 55,000 (For both trainings)
Investment Includes:
Course materials, Coffee breaks , Lunch and all taxes.
To know more about the Early Bird, Group Discounts and Scholarships connect us.
|