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Leadership and Management Series
Civil Society Academy / Welthungerhilfe

Leadership and Team Management                 23 Jan – 26 Jan, 2018

 
Day 1 | 23 January 2018
Day 2 | 24 January 2018
I. Welcome
  • Welcome & participants intro
  • Expectations, agenda & logistics
II. Organisational Leadership
  • Organisational, Team, Self-leadership
  • The Helix Model
  • Vision, policies, strategies, people
  • Structure, processes, resources
III. Self-leadership
  • Introduction to Self-leadership
  • Tasks versus people
  • Develop your values
  • Self-management - Stressors, resources, resilience
  • Develop tagline
IV. Team Leadership
  • Your personal tagline as a leader
  • Introduction to Team Leadership
  • Contribution, trust, engagement, respect
  • Phases of group development
  • Day to day tasks of a team leader
V. 4 Types of Managing People
  • Introduction to 4 types of managing people
  • Management by Delegation
  • Management by Objective
  • Management by Exception
  • Introduction to the concentric circles
Day 3 | 25 January 2018
Day 4 | 26 January 2018
VI. Attitudes: The Human Dimension
  • Solist or team player?
  • Process oriented or structured?
  • Empathy, Antipathy, Sympathy
VII. Decision Making Process in Teams
  • Reflection on worst and best
meetings
  • Four colours and self-reflection
  • Propose the group process according
to the four colours
  • Simulation
VIII. Tools to improve staff performance
  • Role clarity
  • Key performance indicators
  • Peer coaching
IX. The Exceptional Leader
  • Credo for Exceptional Leaders
X. Life Cycle: The Way Ahead
  • Life cycle models
  • 5 years back, now, and in 5 years?
  • Feed Forward
XI. Summary, Evaluation &
Certificates
 
Cooperation and Communication Skills 29 Jan– 01 Feb, 2018
 
Day 1 | 29 January 2018
Day 2 | 30 January 2018
I. Welcome
  • Welcome & participants intro
  • Expectations, agenda, logistics
II. Leadership & Communication
III. Empathy
IV. How to be a Good Speaker?
  • What to consider during a speech?
  • Preparation for the practice session
V. Public Speaking
  • How to be a good speaker?
  • Speaking practise
  • Individual feedback
VI. Empowering Language & Using
Powerful Questions
  • How to phrase empowering language?
  • Leading conversations with questions
VII. Giving & Receiving Feedback
  • Giving feedback and understanding values
  • What is communication, learning cycle, feedback rules
  • Feedback exercise
VIII. Coaching Tools
  • Championing
  • Challenging
  • Making SMART agreements
  • Guaranteeing to follow up and managing accountability
IX. Coaching Pathways
  • What is coaching?
  • GROW
  • Peer coaching exercise
  • How to overcome challenges and become the leader you want to be
Day 3 | 31 January 2018
Day 4 | 1 February 2018
X. Conflict Moderation
  • Self-assessment: How good are you with perceiving, addressing, dealing with conflicts and finding solutions?
  • What is a conflict and how to use it for improvement
  • Ground rules for conflict moderation
XI. 5 steps of conflict moderation
  • Step 1: Getting the mandate
  • When do we step in and how
  • Step 2: Making contact between human beings
  • The benefits of seeing people as human beings and how to make genuine contact in difficult times
  • Step 3: Agreeing on issues & procedures
  • Conflict levels
  • Getting people to agree on issues & procedures
  • Step 4: Understanding the views of the conflict sides
  • Hot & cold conflicts
  • Creative exercise
  • How to use empathy to mediate
  • Step 5: Negotiating in conflict
  • How can a compromise be reached?
  • What is possible with conflict moderation and what not?
XII. Debriefing
  • Using conflict to grow together without fear, increasing resilience and creativity
  • What is out vision & approach
XIII. Making your own action plan
  • What do you want to improve and how?
  • Feed forward
XIV, Summary, Evaluation & Certificates
 
Last Day to Register: 9 Jan 2018
 
Early Bird, Group Discounts are available
 
For more details, write to aldo@civilsocietyacademy.org Or Visit us at www.civilsocietyacademy.org